Drug and Alcohol Treatment

Call 911

Call 911 to report someone in medical distress or any other immediate danger.

Need something else?

Opioid Overdose Prevention
Crisis Support for Veterans for trauma counseling and crisis intervention
Supportive Housing Assistance
Health and Mental Hygiene Literature for brochures and literature about drug and alcohol treatment

You can get information and treatment referrals for people addicted to drugs or alcohol.

You can also make a complaint about a drug or alcohol rehabilitation program.

NYC Well is a free, confidential hotline for anyone seeking help for substance abuse issues, including people who are addicted to heroin, prescription pain relievers, or other drugs.

You can get information and referrals for:

Counseling
Therapy
Safe drug use
Anger management
Buprenorphine prescriptions

You can also get information about how and where to get medication (methadone and buprenorphine) to treat opioid dependence. Client information is confidential.

Online

Learn more about NYC Well.

Get information about treatment for heroin or prescription opioid abuse or misuse.

By Phone

Agency: Department of Health and Mental Hygiene
Division: NYC Well Hotline
Phone Number: (888) 692-9355
Business Hours: 24 hours, 7 days a week

Narcotics Anonymous

People who are addicted to drugs can also get help by attending meetings of the non-profit group Narcotics Anonymous (NA).

Online

Find a Narcotics Anonymous meeting in New York.

By Phone

Agency: Narcotics Anonymous Greater New York Region
Phone Number: (212) 929-6262
Business Hours: Monday - Friday: 9 AM - 5 PM

You can get referrals for needle exchange programs where used syringe needles can be exchanged for clean ones.

There is no out-of-pocket expense. Client information is kept confidential.

Agency: Department of Health and Mental Hygiene
Division: NYC Well Hotline
Phone Number: (888) 692-9355
Business Hours: 24 hours, 7 days a week

NYC Well is a free, confidential hotline for anyone seeking help for alcohol abuse issues.

You can get information and referrals for:

Counseling
Therapy
Anger management

Learn more about NYC Well.

Agency: Department of Health and Mental Hygiene
Division: NYC Well Hotline
Phone Number: (888) 692-9355
Business Hours: 24 hours, 7 days a week

You can make a complaint about the quality of care or services provided by a drug or alcohol rehabilitation program located in New York State. The State will investigate complaints that cannot be resolved directly by the drug or alcohol rehab facility.

If you have concerns about your drug or alcohol rehabilitation program, talk with your counselor. Most problems can and should be resolved with your counselor. If your counselor cannot help, speak to a supervisor or the program director.

If you still need assistance, the State's Patient Advocacy Services can assist you.

Learn more about patient rights.

Agency: New York State Office of Alcoholism and Substance Abuse Services
Division: Patient Advocacy Services
Phone Number: (800) 553-5790
Business Hours: Monday - Friday: 9 AM - 5 PM

Was this information helpful? Yes No

How can we improve this page?

Was this information helpful?

NoYes

Knowledge Article

IP Address

Drug and Alcohol Treatment

Drug Treatment - Heroin, Pain Relievers, or Other Drugs

Needle Exchange Programs

Alcohol Treatment

Drug or Alcohol Rehab Program Complaint

Was this information helpful? Yes No