State Parking Permit for People with Disabilities

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The Department of Transportation (DOT) Permits and Customer Service Office and Call Center is closed until further notice.

Recorded updates are available by phone, but no agents are available. Updates and information about parking permits are also on DOT's website.

The New York State Permit for People with Disabilities is a blue or red plastic tag that hangs from the rearview mirror or a vehicle license plate that shows the International Symbol of Access. This permit allows you to park in spaces that are reserved for people with disabilities in off-street lots such as shopping malls. This permit is valid throughout the United States and Canada.

If you’re interested in applying for the State permit, you may also want to consider the New York City Parking Permit for People with Disabilities. It’s a placard that you place on the dashboard that allows you to park at most curbsides, in many "No Parking" and "No Standing" zones on public streets, and at parking meters without depositing money. For more information on the City Permit, go to the City Parking Permit for People with Disabilities page.

You can apply for the State Parking Permit for People with Disabilities by mailing an application to:

NYC Department of Transportation
Permits and Customer Service
30-30 Thomson Avenue, 2nd Floor
Long Island City, NY 11101

Within five business days, the Department of Transportation will send your application to a Department of Health and Mental Hygiene assessment center. The center will then contact you to schedule a certification appointment. If you’re approved by the assessment center physician, the DOT will issue you a permit.

Online

Download the State Parking Permit for People with Disabilities Application.

Download the State Parking Permit for People with Disabilities Application in Chinese, Haitian Creole, Italian, Korean, Russian, or Spanish.

By Mail

If you have a P.O. Box or live outside New York City, please download the literature instead. Literature cannot currently be mailed to these addresses.

Call 311 to request a paper copy.

You may reapply for the State Parking Permit for People with Disabilities by submitting the DMV application form at least 3 months before your current permit's expiration date to ensure continuous service. Fully complete the application form, and include:

  • A copy of your New York State Driver License, New York State Non-Driver Identification Card, or New York City Identification Card (IDNYC)
  • The medical certification section completed and signed by your doctor
  • The month and expiration date of your current permit next to the permit number on the application form

Sign and date the application form. If you or your doctor don’t provide all of the required information, the incomplete application form will be returned to you.

Renewing vs. Reapplying

The State Parking Permit for Persons with Severe Disabilities (known as the "blue hang tag") is now valid for 5 years from the date it was issued. After 5 years, the permit expires and you must re-apply by submitting a new application to the Department of Transportation (DOT) by mail. DOT no longer sends renewal notices, and you can't renew your permit online.

You can check the status of your application by phone.

  • Agency: Department of Transportation
  • Division: Authorized Parking and Permits
  • Phone Number: (718) 433-3100
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Call volume is often high. If you don't get through, call back in the middle of the afternoon.

You can get a brochure with information about disability parking permits, including:

  • The difference between New York City and New York State permits
  • Eligibility
  • The application process
  • Permit design and placement in the vehicle
  • Where you can use the permit

Online

Download the Parking Permit for People with Disabilities Brochure.

Download the Parking Permit for People with Disabilities Brochure in Arabic, Bengali, Chinese, French, Haitian Creole, Italian, Korean, Polish, Russian, Spanish, or Urdu.

By Mail

If you have a P.O. Box or live outside New York City, please download the literature instead. Literature cannot currently be mailed to these addresses.

Call 311 to request a paper copy.

You can request a Department of Transportation (DOT) document in a language that is not currently available.

You will need to provide:

  • The document name
  • The language you want the document translated into
  • Your mailing address

You will get the translated document in 30 days.

Online

Email the Department of Transportation.

By Phone

Call 311 for assistance.

General Information and Assistance

You can get more information about eligibility, required documents, and how to use disability parking permits.

Online

Learn more about parking permits for people with disabilities.

By Phone

  • Agency: Department of Transportation
  • Division: Authorized Parking and Permits
  • Phone Number: (718) 433-3100
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Call volume is often high. If you don't get through, call back in the middle of the afternoon.

Permit Not Received

If you requested a Parking Permit for People with Disabilities and never received it, you can report the problem through e-Permits or by mail.

Online

Access e-Permits.

By Mail

Download the Permit Never Received Form.

If you have a P.O. Box or live outside New York City, please download the literature instead. Literature cannot currently be mailed to these addresses.

Call 311 to request a paper copy.

E-Permits Complaint

You can report a problem with using e-Permits, the Department of Transportation's online parking permit application.

  • Agency: Department of Transportation
  • Division: Authorized Parking and Permits
  • Phone Number: (718) 433-3100
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Call volume is often high. If you don't get through, call back in the middle of the afternoon.

Deceased Permit Holders

Permits are no longer valid after the permit holder is deceased. If you are a family member of a deceased permit holder, please return the permit to:

New York City Department of Transportation
Permits and Customer Service
30-30 Thomson Avenue
Long Island City, NY 11101-3045

Anyone found using a permit belonging to a deceased permit holder will be subject to fines.

Improper Use

You can report the improper use of a disability parking permit.

Online

Email the Department of Transportation.

By Phone

Call 311 for assistance.

Lost or Stolen Permit

You can report a lost or stolen permit online through e-Permits or by mail.

Online

Access e-Permits.

By Mail

Download the Lost or Stolen Permit Form.

If you have a P.O. Box or live outside New York City, please download the literature instead. Literature cannot currently be mailed to these addresses.

Call 311 to request a paper copy.

Out-of-State Permits and Meter Waivers

Disability parking permits from outside of New York State aren’t honored for on-street parking in New York City.

Metered parking waivers from municipalities other than New York City are also not honored.

Tickets and Tows

If you have a disability parking permit and were parked in an allowable spot for holders of parking permits for people with disabilities and received a parking ticket, you can dispute the ticket. To learn more, go to the Parking Ticket or Camera Violation Dispute page.

If you have a disability permit and were parked legally with your permit displayed, you may be able to get your towed vehicle back at no cost. To learn more, go to the Towed Vehicle Reclaim from NYPD page.

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